Last Updated: November 14, 2024

This Privacy Policy describes how Jane Chuks (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (the “Site”), use our services, or communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last Updated” date.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.   

We use the information we collect about you to provide the Services, comply with legal obligations, enforce our terms of service, improve our services, and protect the rights of our users and ourselves.

What Personal Information We Collect

• Basic contact details: Your name, address, phone number, and email address (e.g., [email protected])
• Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number (if applicable)
• Account information: Your username, password (hashed and secured), and security questions (if you create an account)
• Shopping information: The items you view, put in your cart or add to your wishlist (if applicable)
• Customer support information: The information you choose to include in communications with us, for example, when sending a message through the Services

Information We Collect Through Cookies

We may use cookies and similar technologies (“Cookies”) to collect information about your interaction with the Services. This information may include how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.  

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as payment processors who collect payment information to process your orders.   

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to process your orders, fulfill your requests, create and manage your account, provide customer support, and send notifications related to your account, purchases, and other transactions.
• Marketing and Advertising: We may use your information for marketing and promotional purposes, such as sending emails or displaying advertisements tailored to your interests. You can opt out of receiving marketing communications from us at any time.
• Security and Fraud Prevention: We use your information to detect and prevent fraudulent activity.
• Communicating with You: We use your information to provide customer support and improve our Services.

Cookies

Most browsers accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your use of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, such as:

• Vendors and service providers who perform services on our behalf (e.g., payment processing, data analytics)
• Business partners, for marketing purposes with your consent
• Law enforcement or regulatory authorities, when required by law
• In connection with a business transaction, such as a merger or bankruptcy

Your Rights and Choices

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. You can also opt out of receiving marketing communications from us.   

Security and Retention of Your Information

We take steps to protect your information from unauthorized access, use, or disclosure. We retain your information for as long as necessary to provide the Services, comply with legal obligations, or resolve disputes.   

Contact

If you have any questions about this Privacy Policy or your privacy rights, please contact us at [email protected].