Jane Chuks®

Returns & Refunds

We currently do not offer returns or refunds. However, if you encounter any issues with your order, please contact us immediately at [email protected] . We will be happy to assist you.

Tees & Hoodees and in collaboration of Direct to Garment print businesses 

Shipping & Duties:

  • Handled by third party print brands.
  • The amount of duty charged depends on the value of your order, the materials used in the products, and their country of origin.
  • Unfortunately, due to varying country regulations, we cannot predict the exact duty amount you might be charged.

Lingerie and Loungewear 

Shipping & Duties:

  • Handled by us
  • The amount of duty charged depends on the value of your order, the materials used in the products, and their country of origin. You will not always be asked to pay
  • Unfortunately, due to varying country regulations, we cannot predict the exact duty amount you might be charged.

Important:

  • We are not responsible for any customs fees, holding times, unclaimed parcels, or incorrect shipping information provided by the customer.
  • If you refuse to pay import taxes or duties and reject the parcel, your order will not be refunded.

We recommend contacting your local customs office for more information on import duties and regulations.